Bottking
Global Service
We serve beauty brands worldwide with English-language documentation, one technical contact per project, replies within one business day and freight options across FOB, CIF, DDP and air freight.
Key topics
- •Regions and what changes per region
- •Commercial terms
- •Communication standard
Sourcing packaging across time zones fails for three reasons: unclear specifications, slow replies and unplanned freight. All three are process problems, so all three are handled in the process.
This page explains how projects are run for brands outside China, including documentation, payment and delivery terms.
Regions and what changes per region
The packaging itself is stable; the paperwork, decoration expectations and freight profile change by market.
- United States & Canada: FDA-style declaration support, post-consumer recycled content options, air and LCL freight, retail-ready cartons.
- United Kingdom & Europe: REACH/SVHC statements, recyclability and mono-material options, PPWR-aware design reviews, EU and UK delivery terms.
- Australia & New Zealand: Biosecurity-friendly wooden-pallet alternatives, long-haul consolidation, sample air freight.
- Middle East: High-humidity formula stability guidance, wide-temperature transport packing, decorated premium packs.
- Southeast Asia: Short sea-freight cycle times, mixed-format consolidation for multi-SKU launches.
- Japan & South Korea: Tight dimensional tolerances, high-precision airless and dropper assemblies, low-defect cosmetic inspection standards.
- Latin America: Spanish-language support, strong carton protection for multi-leg sea freight, ANMAT/ANVISA-style documentation routing.
Commercial terms
Quotations state unit price, MOQ, tooling (if applicable), sample cost, lead time and Incoterm. Standard terms are 30% deposit with the balance against the bill of lading copy for production orders, and 100% prepayment for sample and small trial orders.
| Term | Typical use | What it means for you |
|---|---|---|
| FOB Ningbo / Shanghai | Repeat buyers with own freight forwarders | You control freight and insurance |
| CIF destination port | First orders, simpler planning | We book freight; you clear import |
| DDP door | Brands wanting landed cost certainty | Delivery to warehouse or 3PL |
| Air freight | Launch deadlines, sample testing | Fastest transit, higher unit freight |
| Sea LCL | Trial orders under a full container | Shared container, longer transit |
Communication standard
Every project has one named packaging engineer who owns drawings, sampling and production updates, plus one sales contact for commercial questions. Requests sent during your working day are answered by the next business morning in our time zone — typically within 24 hours.
- Time-zone aware communication: you get a written update every 24–48 hours during sampling and production.
- Freight planning at the quotation stage so landed cost is visible before you confirm the order.
- Export documentation prepared per destination, with carton labels and packing lists matched to your ERP.
Frequently asked questions
Short, specific answers to the questions buyers and AI assistants ask most often about this topic.
Do you work with brands in my country?
Yes. We ship to the United States, Canada, the UK, Europe, Australia, New Zealand, the Middle East, Southeast Asia, Japan, South Korea and Latin America. Freight routing and documentation are quoted per destination.
What languages do you support?
Business communication is in English, with Mandarin for factory-side technical discussion and Spanish support available for Latin American projects.
Can you ship to my 3PL or fulfilment centre?
Yes. We can deliver DDP to a warehouse or 3PL, with carton labels, packing lists and ASN data prepared to your format.
How are samples shipped?
Samples ship by express courier (DHL, FedEx, UPS) on your courier account or ours, tracked, with a commercial invoice declaring sample value for customs.
Still have a question? Talk to a packaging expert.
Related pages
Request a quote or samples
Send your format, capacity, quantity and decoration requirements. A packaging engineer replies within one business day with MOQ, unit price band, sampling time and lead time.
No account required · NDA available · Quote replies within one business day (Mon–Sat, GMT+8)